FAQs

Frequently Asked Questions

How and where do I download the Deep Rooted app from?
Is a sign-up mandatory?
What cities are you catering to?
What are your payment methods?
Are there any offers or coupon codes? Where do I see them?
I’m unable to “Apply” a coupon code I have received.
I have been facing refund / payment related issues. Whom do I contact?
Where do I track my previous orders?
I’m a vendor / supplier. How can I help?
How do I reach your customer care team?